LINQ School Nutrition - Service Degradation for District Portal and POS - Status Page

Resolved Oct 9, 2025 8:14 AM PDT

Resolved – All Systems Operational

The previously reported issues affecting the District Portal and Point of Sale (POS) systems have been resolved. All services are now operating as expected.

Users should be able to log into the District Portal and use the Point of Sale without any delays or errors. Our teams will continue to monitor performance to ensure ongoing stability.

We sincerely apologize for how this incident impacted your operations and appreciate your patience and understanding throughout the resolution process.

Problem Identified Oct 9, 2025 7:47 AM PDT

Update – Service Restoration in Progress

Services are currently being restored across both the District Portal and Point of Sale (POS) systems. Users are now able to successfully log into the District Portal and access the POS.

Our teams continue to monitor system performance closely to ensure full stability and functionality. We will provide confirmation once services are fully restored.

Thank you for your patience and understanding while we worked to resolve this issue.

To stay informed, users can subscribe to the LSN Status Page for real-time updates: https://status.schoolnutrition.linq.com/

Investigating Oct 9, 2025 7:04 AM PDT

We continue to actively research and troubleshoot the ongoing issues affecting both the District Portal and Point of Sale (POS) systems.

Users may still experience difficulty logging into the District Portal, along with slow loading times and navigation delays. At the POS level, some users continue to see the “Invalid Point of Service ID or machine is offline” error.

Our teams are fully engaged in identifying the underlying cause and implementing a resolution. We know how much this impacts your daily operations and sincerely apologize for the ongoing disruption. Updates will be shared here as soon as new information is available.

Thank you for your continued patience and understanding.

Investigating Oct 9, 2025 6:24 AM PDT

Update – Ongoing Service Degradation

Our team is continuing to investigate the ongoing issues affecting both the District Portal and Point of Sale (POS) systems.

Users may still experience difficulty logging into the District Portal, along with slow loading times and navigation delays. Additionally, some users continue to encounter the “Invalid Point of Service ID or machine is offline” error at the POS level.

We understand how disruptive this is to your operations and sincerely apologize for the continued impact. Our team is actively working to resolve the issue and will share further updates as soon as they become available.

Thank you for your patience and understanding.

Problem Identified Oct 9, 2025 5:49 AM PDT

We are currently investigating an issue impacting both the District Portal and Point of Sale (POS) systems.

District Portal: Users may experience difficulty logging in, along with slow loading times and delays while navigating through the platform.

Point of Sale: Some users are encountering the error message “Invalid Point of Service ID or machine is offline.”

Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We’ll continue to provide updates here as more information becomes available.

Thank you for your patience and understanding.