iSite (School Nutrition & Fitness)
ISITE - Service Degradation
Status: Services Restored
Dear District Partners & Families:
We wanted to let you know that the recent portal slowness and errors experienced between 2/7 and 2/9 on the ISITE / School Nutrition and Fitness Websites or Mobile App have been resolved.
Our technical team identified the cause of the performance impacts and implemented a fix to restore the platform to stability. Since completing these updates, our team has been closely monitoring the system and have found that it is functioning as expected.
At this time your open Support Tickets regarding this matter will be closed, but if you continue to have issues or questions, please reach out to Support to let us know.
Thank you,
LINQ School Nutrition Support Team
Update: Continued Monitoring from Previous Week
As of today, February 9, all services impacted by the previously reported degradation—including ISITE, School Nutrition, Fitness websites, and the Web Menus application—remain fully restored and operational. This includes content management tools, the Online Menu Designer, Digital Displays, and Web Menus access via the app.
Earlier today, we did experience a brief service disruption. The issue was promptly addressed, and services were restored shortly thereafter. Our team continues to actively monitor system performance to ensure stability and prevent further interruptions.
We appreciate your continued patience and understanding, and we will provide updates should there be any changes.
Thank you,
LINQ School Nutrition Support Team
Update: Services being restored & Monitoring
The service degradation previously reported affecting ISITE, School Nutrition, Fitness websites, and the Web Menus application has been resolved. All services are now restored and functioning as expected, including content management tools, Online Menu Designer, Digital Displays, and Web Menus access via the app.
Our team will continue to closely monitor system performance to ensure ongoing stability. We appreciate your patience and understanding while we worked to resolve this issue.
Thank you,
LINQ School Nutrition Support Team
Status: Update and Monitoring
We have confirmed that this issue is also impacting the Web Menus application when accessed via the app. Users may experience similar performance issues or limited functionality. Our team continues to actively investigate and work toward a resolution.
Further updates will be shared as they become available.
Thank you,
LINQ School Nutrition Support Team
Dear District Partners,
We are currently experiencing a service degradation affecting the ISITE, School Nutrition, and Fitness websites.
Users who log in to manage content may experience the following:
- Successful login, but slower than normal load times.
- Inability to access Online Menu Designer or Digital Displays.
- Other areas of ISITE, including Web Admin, remain available and operational
Our team is actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding during this time.
Thank you,
LINQ School Nutrition Support Team