LINQ Connect

Status Update – LINQ Connect School Menus (Guest View Only)

Guest access to School Menus in LINQ Connect is temporarily unavailable. Our engineering team is actively working to restore this functionality. We sincerely apologize for this disruption and fully recognize the challenges it creates for your operations, staff, and families. Please know that resolving this issue is our highest priority, and we are committed to restoring full access as quickly as possible.

Menus are still available through the following options:

• Desktop web browsers – Access menus directly from your computer.

• Mobile web browsers – View menus on any smartphone or tablet browser.

• LINQ Connect mobile application – Access menus through the app on iOS or Android devices.

Parents who do not currently have an account can create one at no cost and link their students to view menus directly. This provides an alternative way to access menus while Guest View is temporarily unavailable.

We deeply appreciate your patience and understanding as we work to fully resolve this. Additional updates will be shared throughout the day.

Thank you,

LINQ School Nutrition Team

Status Update – LINQ Connect School Menus (Guest View Only)

Earlier this morning, some LINQ Connect users experienced a brief issue when attempting to log in. This issue has been identified and resolved, and login functionality has been fully restored.

Guest access to School Menus in LINQ Connect is still temporarily unavailable while our engineering team continues working to restore this functionality.

Menus are still available through the following options:

• Desktop web browsers – Access menus directly from your computer.

• Mobile web browsers – View menus on any smartphone or tablet browser.

• LINQ Connect mobile application – Access menus through the app on iOS or Android devices.

Parents who do not currently have an account can create one at no cost and link their students to view menus directly. This provides an alternative way to access menus while Guest View is temporarily unavailable.

Additional updates will be shared throughout the day as progress continues.

We thank you for your cooperation as we work to restore full access.

LINQ School Nutrition Team

Status Update – LINQ Connect School Menus (Guest View Only)

Our engineering team continues working toward a resolution for the issue affecting Guest access to School Menus through LINQ Connect. At this time, School Menus via Guest View remain temporarily disabled this morning.

Menus are still available through the following options:

• Desktop web browsers

• Mobile web browsers

• The LINQ Connect mobile application

Parents who do not currently have an account can create one at no cost and link their students to view menus directly. This offers a simple and reliable way to access menus while Guest View is temporarily unavailable.

Updates will resume throughout the course of the day as our engineering team continues working toward a resolution.

Thank you for your continued patience.

LINQ School Nutrition Team

Status Update – LINQ Connect School Menus (Guest View ONLY)

Our engineering team continues to work toward implementing a resolution for the issue impacting Guest access to School Menus via LINQ Connect. At this time, School Menus via Guest View remain temporarily disabled.

Menus remain available through:

• Desktop web browsers

• Mobile web browsers

• The LINQ Connect mobile application

Parents without accounts can still create one free of charge and link their students to view menus directly. This provides a simple and reliable way to access menus while Guest View is temporarily unavailable.

If you need to share menu or nutrition data with other parties within the district, you can generate Recipe Nutrient reports and Menu Calendars directly within LINQ School Nutrition (LSN). These reports can also be automated via the Report Scheduler and emailed to recipients until Guest View access is fully restored.

This will be the final update for today. Updates will resume tomorrow morning, as we anticipate that School Menus via Guest View may remain temporarily disabled into tomorrow while our team continues working toward a resolution.

Thank you for your continued patience,

LINQ School Nutrition Team

Status Update - LINQ Connect School Menus (Guest View ONLY)

Our engineering team continues to actively work on the issue impacting Guest access to School Menus via LINQ Connect. At this time, School Menus via Guest View remain temporarily disabled while we work toward implementing a resolution.

Menus remain available through:

• Desktop web browsers
• Mobile web browsers
• The LINQ Connect mobile application

Parents without accounts can still create one free of charge and link their students to view menus directly. This provides a simple and reliable way to access menus while Guest View is temporarily unavailable.

Thank you,

LINQ School Nutrition Team

Status Update – LINQ Connect School Menus (Guest View ONLY)

Our engineering team is making strong progress on restoring Guest access to School Menus via LINQ Connect. We’re actively working toward bringing this functionality back as quickly as possible.

In the meantime, menus remain available through:

• Desktop web browser
• Mobile devices using a web browser
• The LINQ Connect mobile application

Parents without accounts can create one for free and link their students to view menus directly. This provides a seamless way to access menus while Guest View is temporarily unavailable.

We greatly appreciate your patience and understanding. Updates will be shared as soon as additional information becomes available.

Thank you,

 LINQ School Nutrition Team

Status Update – LINQ Connect School Menus (Guest View ONLY)

Our team continues to investigate the current issue affecting School Menus (Guest View ONLY). At this time, School Menus via Guest View remain temporarily disabled while we work toward a resolution. All users can still view menus by signing into their LINQ Connect accounts.

Menus remain accessible through:

• Desktop web browser
• Mobile devices using a web browser
• The LINQ Connect mobile application

For parents who do not yet have accounts, they can create one for free and link their students to view menus directly. This provides a simple way to access menus while Guest View is unavailable.

We understand this may be frustrating for parents trying to view school menus, and we sincerely appreciate your patience. Rest assured, resolving this issue remains a top priority for our team, and we will continue to provide updates as more information becomes available.

LINQ School Nutrition Team

Status Update – LINQ Connect School Menus

We apologize that School Menus (Guest View) remains disabled at this time. Our team is continuing to monitor system performance and investigate the issue as we work toward a full resolution and a stable, reliable experience for all users.

Accessing Menus:

All users can still view menus by signing into their LINQ Connect accounts. Menus are accessible through:

• Desktop web browser
• Mobile devices using a web browser
• The LINQ Connect mobile application

Accessing Recipe and Nutrient Details:

Districts can continue to access recipe and nutrient details using reports within the LSN District Portal. The Menu Calendar and Recipe Nutrient reports provide the necessary data.

Steps to run the report:

1. Go to Reports
2. Select Menu Planning
3. Choose Menu Calendar and/or Recipe Nutrient
4. Select the Menu Plan(s) you want to review

To automate the report:

1. Create a Report Template with the desired Menu Plan and nutrient selections
2. Go to Reports → Report Scheduler
3. Select Add New Schedule
4. Choose the Report Template you created
5. Set the Destination Type to Email
6. Enter the recipient email addresses (such as nurses or administrators)
7. Choose the needed frequency (daily, weekly, etc.)
8. Click Save

We appreciate your patience and will continue to provide updates as progress is made.

LINQ School Nutrition Team

Status Update: LINQ Connect School Menus

The School Menus feature remains temporarily disabled in Guest View on the LINQ Connect main page. Some authenticated users (parent accounts) may also experience intermittent issues when attempting to view menus. Our team is continuing to monitor system performance and investigate these issues as we work toward a full resolution to ensure a stable and reliable experience for all users.

Accessing Menu Plans and Nutrient Information

Districts can continue to access recipe and nutrient details by using reports within the LSN District Portal. The Recipe Nutrient and Menu Calendar reports allow you to capture the necessary data. If needed, these reports can also be scheduled to automatically send to other staff members (such as district administrators, nurses, or other personnel) while the School Menus feature is limited.

Steps to run the report:

• Go to Reports

• Select Menu Planning

• Choose Menu Calendar and/or Recipe Nutrient

• Select the Menu Plan(s) you want to review

Templates can be created for both reports (for example, you can make templates for your Elementary Breakfast, Middle School Breakfast, High School Breakfast, etc.)

Automating Reports for District Administrators

To automate the report:

• Create a Report Template with the desired Menu Plan and nutrient selections.

• Go to Reports → Report Scheduler.

• Select Add New Schedule.

• Choose the Report Template you created.

• Set the Destination Type to Email.

• Enter the recipient email addresses (such as nurses or administrators)

• Choose the needed frequency (daily, weekly, etc.)

• Click Save

We appreciate your patience and understanding as we continue working to restore full functionality. Additional updates will be provided as more information becomes available.

LINQ School Nutrition Team

Service Update: School Menus (Guest View) Disabled

The “School Menus” feature in the Guest View on the LINQ Connect main page remains temporarily disabled.

Our team continues to investigate and monitor the performance and behavior of the system to ensure stability and a reliable experience for all users.

We appreciate your patience as we work to restore full functionality. Additional updates will be provided as more information becomes available.

LINQ School Nutrition Team

Service Update: Temporary Disablement of School Menus (Guest View)

As part of our ongoing investigation into the issues previously reported with LINQ Connect, we have temporarily disabled the “School Menus” feature in the Guest View on the LINQ Connect main page.

Who This Impacts

• Guest Users (users without a LINQ Connect account) accessing School Menus from the LINQ Connect main page

What Is Not Impacted

• Parents or guardians logged into their LINQ Connect accounts can still access School Menus from within their account without disruption.

Our team continues to actively investigate and work toward restoring full functionality to the Guest View as quickly as possible. Additional updates will be provided as more information becomes available.

Thank you for your continued patience.

LINQ School Nutrition Team

Service Update: Investigating

We continue to investigate the issues previously mentioned that are being reported by parents using LINQ Connect.

Affected Platforms

• iOS devices

• Android devices

• Users accessing LINQ Connect through the mobile application and/or a web browser

What Users May Experience

• Slowness within the platform

• Increased load times

• Difficulty accessing the system

• Challenges during checkout

Our team remains actively engaged in investigating the situation and is working to restore normal performance as quickly as possible. We will provide additional updates as more information becomes available.

Thank you for your continued patience.

LINQ School Nutrition Team