Point of Service
POS Degradation
The latency and degradation performance issue was resolved. At this time, functionality for LINQ School Nutrition’s District Portal and Point of Service, has returned to normal and any transactions in the cloud should have begun syncing. If you have opened a Support ticket with us, we will be following up with you shortly. Thank you for your patience and we apologize for this inconvenience. Should you have questions please contact support at support@linq.com.
Our team has confirmed that the latency and degraded performance issues have been resolved. At this time, functionality for LINQ School Nutrition, both District Portal and Point of Service, has returned to normal and any transactions in the cloud should have begun syncing. We will continue to monitor system performance, but if you are still experiencing issues with system access or transaction syncing, please reach out to our Support team. If you have opened a Support ticket with us, we will be following up with you shortly. Thank you for your patience and we apologize for this inconvenience.
We are aware of a degradation in service affecting the LSN Point of Service where some users are seeing a “terminal offline” message. Our team is actively investigating.
If you cannot log in: Please use a printed roster or manually write down your student served during this time. Once service is restored, these records can be used to reconcile transactions not entered in the POS.
If you are able to log in: Please continue to serve as normal and DO NOT clear your cache or device data. Any transactions entered while “offline” should sync automatically once your connection has been restored. If transactions appear stuck in the cloud after services return, our team can help push those transactions through.
We will post an update as soon as we have more information. If you have questions, please reach out to LINQ Support at support@linq.com
We are aware of a degradation in service affecting the LSN Point of Service where some users are seeing a “terminal offline” message. Our team is actively investigating.
If you cannot log in: Please use a printed roster or manually write down your student served during this time. Once service is restored, these records can be used to reconcile transactions not entered in the POS.
If you are able to log in: Please continue to serve as normal and DO NOT clear your cache or device data. Any transactions entered while “offline” should sync automatically once your connection has been restored. If transactions appear stuck in the cloud after services return, our team can help push those transactions through.
We will post an update as soon as we have more information. If you have questions, please reach out to LINQ Support at support@linq.com